Stress Free Website Support

We can provide you with peace of mind and offer ongoing, reliable and affordable website support, delivered in a timely and professional manner.

Get back to growing your business. Allow us to handle your website.

Website Support Services for every stage of your Business Growth

We offer WordPress Support Packages or ad-hoc WordPress & Shopify support as needed.

Mini, but Mighty

$55/per month
  • Priority Support via Email Support Ticket Desk
  • Realtime Security & Vulnerability Scans
  • Uptime Monitoring
  • Monthly Theme & Plugin Software Updates
  • Monthly Broken Links Scan and Fixes
  • Monthly Empty Spam & Trash
  • Monthly Database Optimisation
  • Weekly Site Backup
  • Detailed Monthly Reporting
  • Technical Support Time
Get Started

Ideal for…
• A startup business just needing basic information displayed
• Small local businesses such as trades
• Low WordPress traffic site

Business Essentials

$147/per month
  • Priority Support via Email Support Ticket Desk
  • Realtime Security & Vulnerability Scans
  • Uptime Monitoring
  • Weekly Theme & Plugin Software Updates
  • Weekly Broken Links Scan and Fixes
  • Weekly Empty Spam & Trash
  • Weekly Database Optimisation
  • Weekly Site Backup
  • Detailed Monthly Reporting
  • 30 Min Technical Support Time (does not roll over & extra time invoiced at standard rate)
Get Started
Ideal for…
• Serviced based or professional business
• Medium sized local & state traffic to site
• Small eCommerce (online sales) site

Professional

$197 /per month
  • Priority Support via Email Support Ticket Desk
  • Realtime Security & Vulnerability Scans
  • Uptime Monitoring
  • Daily Theme & Plugin Software Updates
  • Daily Broken Links Scan and Fixes
  • Daily Empty of Spam & Trash
  • Daily Database Optimisation
  • Daily Site Backup
  • Detailed Monthly Reporting
  • 1 Hour Technical Support Time (does not roll over & extra time invoiced at standard rate)
Get Started
Ideal for…
• Larger websites with multiple pages
• Higher website traffic to site
• Medium sized online store

Powerhouse

$P.O.A.
  • Priority Support via Email Support Ticket Desk
  • Realtime Security & Vulnerability Scans
  • Uptime Monitoring
  • Daily Theme & Plugin Software Updates
  • Daily Broken Links Scan and Fixes
  • Daily Empty of Spam & Trash
  • Daily Database Optimisation
  • Twice Daily Site Backup
  • Detailed Monthly Reporting
  • Unlimited Technical Support Time (does not roll over & extra time invoiced at standard rate)
Get Started
Ideal for…
• Extremely large websites
• High website traffic
• Large online stores with multiple product tiers

Please note:

  • These support packages are for WordPress websites only.
  • All prices are in Australian Dollars and include GST.
  • No lock in contracts – you can pay monthly or yearly. We offer a discount on yearly packages.

Need something more powerful in mind?

We can do that – Get in Touch and we’ll happily assist you.

All WordPress Website Support Packages include:

Regular WordPress Site Backups

Your website is backed up regularly and stored on our external secure cloud servers. In the event that your site is compromised, you can be back up and running within the same day.

Security & Vulnerability Scans

Our security scans work in real time to alert us if there is any suspicious activity happening to your website. If someone is trying to hack your website, we will implement measures to prevent it.

Database Optimisation

The more you update and utilise your website the more likely it is to bloat or corrupt your website database. We will clean your database on a regular basis to ensure ongoing peak performance.

Monthly Reporting

Our monthly report help you understand what we have been doing in the background to ensure your website is performing to its optimum + how your site & keywords are tracking online.

Theme & Plugin Updates

Like any other software, your website needs to be updated on a regular basis to eliminate security risks and maintain performance. We keep your site up-to-date to reduce risks and ensure it’s running smoothly.

Priority Support

We commit to responding to requests in under 24 hours and completing update or maintenance projects with 48 hours unless major redevelopment required.

Why Choose Our Monthly WordPress Website Support Services?

Do you have questions regarding our website design & development offerings?
Great! We think we may have covered your queries with our Frequently Asked Questions, but do get in touch if you want to know more.

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Satisfaction Guaranteed

Ongoing Support

Our expert team is on hand to help answer your questions, get you started, and grow your presence online. You can call, email us or complete the form below.

30 Day Money Back Guarantee

Try us and love us, or get a refund during your first 30 days. Your satisfaction is our top priority and we’re confident you’ll be pleased with our services.